Company Information

Last updated: October 15, 2026

Key Information

ebikeFo is a United States-based online retailer specializing in complete electric bicycles.
Our bicycles include rechargeable batteries and other components required for their intended operation.
We do not sell standalone batteries unless a product listing expressly states otherwise.
Eligible products may be requested for return within 30 days of delivery.
Shipping availability, applicable charges, and estimated delivery times are displayed during checkout when available.
Our customer-service and legal policies explain the terms that apply to purchases from ebikeFo.

About ebikeFo

ebikeFo was created to make finding and purchasing an electric bicycle more straightforward.

Electric bicycles have different motors, battery capacities, riding ranges, frame sizes, weight limits, tire types, and intended uses. We aim to provide customers with the product descriptions and specifications needed to compare available models and make informed purchasing decisions.

Before ordering, customers should review the bicycle’s:

Motor and battery specifications
Estimated speed and riding range
Frame and wheel dimensions
Recommended rider height and weight
Maximum load capacity
Brake and drivetrain information
Assembly requirements
Included components and accessories
Intended riding conditions

Business Details

Information	Details
Store name	ebikeFo
Owner/Operator	Pascal Acornaza
Business address	629 McGruder St NE, Atlanta, GA 30312, United States
Support email	support@ebikefo.shop
Support phone	+1 (573) 756-5675
Website	ebikefo.shop

Product Information

ebikeFo offers complete electric bicycles intended for transportation, recreation, commuting, or other uses specified on the individual product page.

Customers are responsible for confirming that a bicycle is suitable for their size, intended use, riding environment, and applicable local laws.

Estimated range, speed, and charging time are not guaranteed unless expressly stated. Actual performance may vary based on:

Rider and cargo weight
Terrain and elevation
Weather and temperature
Tire pressure
Assistance level
Riding speed and style
Battery age and condition
Maintenance and operating conditions

Manufacturer and brand names are used to identify products. ebikeFo does not claim authorized-dealer or manufacturer-representative status unless that relationship is expressly stated and can be verified.

Assembly and Safe Use

Some electric bicycles may require final assembly, adjustment, or inspection before use.

Customers must follow the manufacturer’s instructions. We recommend having the bicycle inspected by a qualified bicycle technician before its first ride, particularly its brakes, wheels, tires, handlebars, pedals, drivetrain, electrical connections, battery, and fasteners.

Customers are responsible for using the bicycle safely and complying with applicable traffic, helmet, age, registration, equipment, and riding-location requirements.

Battery Information

ebikeFo sells complete electric bicycles that contain rechargeable lithium-ion batteries. We do not sell standalone batteries unless a product listing expressly states otherwise.

Customers must use only the charger approved for their specific bicycle and follow all manufacturer instructions for charging, transportation, storage, and use.

Do not use or charge a battery that is damaged, swollen, leaking, unusually hot, or otherwise appears unsafe. Contact ebikeFo for assistance if you receive a bicycle with a battery-related problem.

Shipping Information

Shipping availability depends on the product, delivery address, carrier requirements, package dimensions, battery-transport restrictions, and other applicable safety requirements.

Available shipping services, charges, and estimated delivery times are displayed during checkout or provided in the order confirmation when available.

Electric bicycles are large products and may require:

Ground or freight transportation
Special handling
A delivery appointment
An adult signature
An accessible delivery location
Customer assistance when moving the package

Delivery dates are estimates unless ebikeFo expressly guarantees a date in writing.

Full details are available in our Shipping & Delivery Policy.

Returns Information

Return request period: Within 30 days after delivery for eligible products
Condition: Products must generally be unused, not ridden outdoors, unmodified, complete, and in their original packaging
Included materials: The bicycle, battery, charger, keys, manuals, tools, accessories, and other included components must be returned
Change-of-mind returns: Customers are responsible for authorized return-shipping costs unless otherwise agreed or required by law
Damaged, defective, or incorrect products: Contact us promptly and provide your order number and clear photographs
Battery safety: Do not ship a damaged or defective lithium-ion battery without written instructions from ebikeFo and an approved carrier
Authorization: Contact ebikeFo before returning any bicycle or component

Full details are available in our Return & Refund Policy.

Warranty and Replacements

Manufacturer warranty coverage applies only when expressly stated for the specific product and remains subject to the manufacturer’s terms and eligibility requirements.

ebikeFo does not provide a separate store warranty unless expressly stated in writing.

If an order arrives damaged, defective, incomplete, or materially different from its description, contact us promptly. We may request photographs, video, serial-number information, packaging photographs, or other information needed to evaluate the claim.

Payments

The payment methods available for a particular transaction are displayed during Shopify checkout.

Payment must be authorized before an order can be processed. Payment information is handled through Shopify’s payment environment and the applicable payment provider according to their security and privacy practices.

ebikeFo will never ask customers to send complete card numbers, security codes, passwords, or banking credentials by email, telephone, or contact form.

Store Policies

The following policies provide additional information about shopping with ebikeFo:

Remove any link that does not open correctly until its corresponding page has been created and published.

Contact ebikeFo

We are here for you before and after your purchase. Contact us through our contact form, by email, or by telephone if you have questions about an electric bicycle, order, delivery, return, or payment.

Store: ebikeFo
Owner: Pascal Acornaza
Address: 629 McGruder St NE, Atlanta, GA 30312, United States
Email: support@ebikefo.shop
Phone: +1 (573) 756-5675